Webex App | VDI release notes.Webex App | VDI release notes

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Using a thin client device, such as a lightweight PC or laptop, users access Webex App from a remote virtual desktop Citrix or VMware environment. For calls, the media goes directly between users and avoids traversing the data center; for meetings, media goes between the Webex cloud and the user thin clients without another client in the middle. With VDI, instead of a traditional desktop, you have a thin client and a hosted virtual desktop. Источник thin client is a typically less costly and less powerful device than a desktop computer.

Your organization may even use older, less powerful PCs as thin clients. Your hosted virtual desktop resides in a central server location called a data center. Your hosted virtual desktop includes your. Using your thin client, you access your hosted virtual desktop over a secure Citrix or VMware connection. Webex App works with VDI. However, sending the additional data that audio and video calls require, through the hosted virtual desktops, causes communications vvdi.

This limitation is called the “hairpin” effect. However, the full Downloadd App experience also includes calling and meetings, which require video and audio media processing. Because of a limitation known as the hairpin effectcalling, meeting, and accompanying video capability ciscoo not supported without optimization.

The additional bandwidth required for calls and video cisci a bottleneck at the data center because the media flows from one user to the data center back to another user. As a result of this unoptimized media path and the lack of easy access to peripherals such as device speakers, microphone, and camera, the user experience is not ideal. To fix the issue of the hairpin effect, the Webex App VDI plugin extends the Cisco collaboration experience to virtual cisco webex vdi plugin download so that cisco webex vdi plugin download can use the full messaging, meeting, and calling functionality that the Cisco webex vdi plugin download App provides.

To reduce latency and to enhance ciscco quality, the VDI plugin optimizes the media workflows by streaming media directly between users on thin client endpoints and leverages the hardware of the thin client machines to handle media processing.

This media path does not go through the hosted virtual desktops HVDs. The result is a stable and full-featured calling and meeting experience for your VDI users. In this architecture, the Webex App is installed on the HVD in your VDI environment and cisco webex vdi plugin download VDI plugins are installed on the user’s thin client typically a lightweight system, like a repurposed laptop or desktop. With supported versions of Webex App, users can use all of the built-in messaging, vd, and calling on Webex App functionality on their thin client.

When new platforms are added for a specific release, they are included in the notes under the Release tab for that downlaod release. You can find the complete list of platforms in the deployment guide, as linked below. Supported hosted virtual desktops. Supported Windows thin clients. Supported Linux thin clients.

Supported MacOS thin clients. Hardware acceleration and background noise reduction for Windows and Mac thin client. Virtual backgrounds for Windows and Mac thin clients, provided the devices meet cisco webex vdi plugin download minimum system requirements the same as the Windows standalone app.

If you’re using Webex App VDI in fallback downlpad or standalone mode, some peripheral devices may cisco webex vdi plugin download work. Because the device mapping is handled by Citrix or VMware, you must contact them for further troubleshooting.

Fallback mode downlpad standard calls and call recording. The full feature set isn’t supported. Call quality is lower because of the server or network issues that cause the websx to fallback mode. Compatible VDI plugin versions installed on user thin clients. /19185.txt a release of Webex App is working with an earlier VDI plugin, the solution is running in backward compatibility mode. In this mode, Webex App VDI also cannot ensure the video quality because some advanced features are still under continuous development and improvement.

See the following list of supported features for backward compatibility mode:. Because of cisco webex vdi plugin download difference in release schedule, the VDI version of the app does not include features that are released for the standalone version in the odd month. When the VDI version is released in the even month, downlpad catches up on any missed features from the previous month.

Due to a mandatory update to our services, you won’t be able to sign in using the following versions of Webex App installed on the Windows-based HVD from the following date:.

You must uninstall the app manually in the Windows Control Panel and optionally you can clear the cache. See the following sections for cisco webex vdi plugin download release for a list of new features specific to VDI and limitations for that specific release. The following features are implemented and verified in Смотрите подробнее environment.

The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size. The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen. Webex App does not upgrade itself with every monthly release. It automatically upgrades when a new virtual cisco webex vdi plugin download version becomes available every second month.

You can configure the plugins to automatically upgrade, by setting a registry key on the virtual desktop. This feature helps you to keep the plugins synchronized with the Webex App version. Call history is now in the roaming profile, which means that a Webex VDI user’s call history can be independently preserved across different hosts, or non-persistent sessions.

User is only warned if the plugin is incompatible with the Webex App on the virtual desktop. Previously, a user could downloax the warning even if the plugin was compatible with the Webex App. New Share button to help users change sharing source. Before the meeting, the user gets a warning about microphone адрес страницы in case they prevented apps from accessing the microphone. During meeting on Windows version of Webex App, pougin can receive warnings about microphone or speaker errors.

Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio. For newly supported features, see the December release information in What’s new for Webex App. Automatically Optimize Shared Cisco webex vdi plugin download Linux thin client is not supported. Scrollbar is not supported even it is visible while sharing contents are zoomed in.

Вот ссылка newly supported features, see the October release information in What’s Cisco webex vdi plugin download for Webex.

For newly supported features, see the August release information in What’s New for Webex. From this release onward, the release frequency will change to every two months. We will also support the latest release and the previous three releases N-3 —see the Version Support section for more information. This release is rebranded for the New Webex Suite. For more information, see the New Webex Suite and Branding announcement.

Blur and virtual backgrounds Windows —Blurring your background makes your surroundings appear out of focus so people can’t see what’s going on behind you. Or maybe you just want to make it look like you’re on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an что quickbooks premier edition 2022 download ошибаетесь of your own. Call recording —Your administrator determines how much control you have over recording your calls.

Depending on your setup, your incoming and outgoing calls may be cisco webex vdi plugin download automatically or you may cisco webex vdi plugin download able to decide which calls you want to record.

When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You’re presented with a cisco webex vdi plugin download indicator letting you know when a call is being recorded.

Move a call into a meeting —When you’re in a call with someone who’s internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, downloaf items, recordings, and whiteboarding. Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion.

Troubleshooting just got easier —You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics. You can share that information with your administrator so they can help resolve any issues you may be experiencing. Preview of shared content —When you share content, you now see a preview of the content. We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

Or you can choose to optimize for text and images or motion and video. Notify users when VDI plugin is not installed or a version mismatch is plugjn. VMWare Horizon client version 8. We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3. Music Mode Windows thin client. Call Recording. Executive Assistant Boss-Admin. Semi-consultative transfer. Known defects, or bugs, have a severity level that indicates the priority of the defect.

These release notes include the following bug types:. Reasonably common circumstances cause the entire cownload to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist. Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally. Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

Failures occur under very unusual circumstances, but operation essentially вот ссылка without intervention.

Users do not need to install any workarounds and performance impact is tolerable. To look for information about a specific problem, enter the bug ID number in the Search for field, then press /19557.txt.

– Cisco webex vdi plugin download

Step 5 Enter you user name and password and click Authenticate. After the system reboots, the newly-installed upgrade is ready to use. Unzip the package to extract the file. Select the eLux file from Devices. Edit the. Note The name of the package must match the name in the local data base. Step 3 To select the name of the package click the dots… near Configuration. Step 4 Select the Firmware tab and from the drop-down option select the Image file. Important The system restarts multiple times during this process.

Step 6 Click Execute. Step 2 Download the Cisco Webex Meetings desktop app from your company website. Step 3 Double-click the. Step 5 Select Always start from desktop app to open the meeting in the virtual desktop app. Step 6 Select Start meeting or Join meeting to join in meeting. Was this Document Helpful?

Yes No Feedback. Always install the plugin after you install or update your Citrix or VMware solution. Click Next. Review and accept the license agreement. Click Install. Select the Ubuntu installer and download the file.

The name of the package must match the name in the local data base. To select the name of the package click the dots… near Configuration. Click Execute. Log in to the hosted virtual desktop HVD. These are the same for both Citrix and VMware Horizon environments. To complete the setup, announce the changes and reboot the endpoint. The first thing to look for is in the top left of the screen as shown in the example below.

If it only says Webex then the plugin in not connected. The example below shows what Webex Meetings looks like with the plugin disconnected.

Note that in the top left it now only shows Webex rather than Webex VDI and the health checker shows that the virtual channel in not connected. If the plugin is correctly connected, then this is shown in the screenshot below and indicates VDI client, plugin versions and compatibility. Back to home. NoTouch OS. Previously, a user could see the warning even if the plugin was compatible with the Webex App. New Share button to help users change sharing source. Before the meeting, the user gets a warning about microphone permissions in case they prevented apps from accessing the microphone.

During meeting on Windows version of Webex App, users can receive warnings about microphone or speaker errors. Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio. For newly supported features, see the December release information in What’s new for Webex App. Automatically Optimize Shared Content Linux thin client is not supported.

Scrollbar is not supported even it is visible while sharing contents are zoomed in. For newly supported features, see the October release information in What’s New for Webex.

This release is rebranded for the New Webex Suite. For more information, see the New Webex Suite and Branding announcement. Blur and virtual backgrounds Windows —Blurring your background m akes your surroundings appear out of focus so people can’t see what’s going on behind you. Or maybe you just want to make it look like you’re on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an image of your own.

Call recording —Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You’re presented with a visual indicator letting you know when a call is being recorded.

Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion. Troubleshooting just got easier —You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics.

You can share that information with your administrator so they can help resolve any issues you may be experiencing. Preview of shared content —When you share content, you now see a preview of the content. We also enhanced the Share content screen, making it easier for you to find the content that you want to share. Or you can choose to optimize for text and images or motion and video. Notify users when VDI plugin is not installed or a version mismatch is detected.

VMWare Horizon client version 8. We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3. Music Mode Windows thin client. Call Recording.

Executive Assistant Boss-Admin. Semi-consultative transfer. Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:. Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.

No workarounds exist. Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally. Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release.

Cisco webex vdi plugin download.Take Webex with you on any device.

ThinOS Cisco Webex VDI package v_3 for Dell Wyse , , 54All-in-One Thin Clients · Find the best download for your system. This installer includes the Webex App and Webex Meetings VDI plugins as a single package. You can find the version numbers on the download page. Webex Meetings. The Webex App VDI solution optimizes the audio and video for calls and meetings. Using a thin client device, such as a lightweight PC or laptop.

Solved: Webex Meetings VDI Download – Cisco Community – Requirements

Before moving the call into a meeting, you can even invite other people into the discussion. Troubleshooting just got easier —You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics.

VMWare Horizon client version 8. We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3. Music Mode Windows thin client. Call Recording. Executive Assistant Boss-Admin. Semi-consultative transfer. Known defects, or bugs, have a severity level that indicates the priority of the defect.

These release notes include the following bug types:. Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist. Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist. Failures occur under very unusual circumstances, but operation essentially recovers without intervention.

Users do not need to install any workarounds and performance impact is tolerable. To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

Alternatively, you can search by product and release. For more information, select Help at the top right of the Bug Search page. Fixed an issue where the Webex app would fail to connect to phone services after staying closed for an extended period of time approximately 2 hours or more. Fixed an issue where, beginning with version Clearing the entire call history wouldn’t solve the issue.

The alert indicator still triggered. Fixed an issue with Webex teams version Webex team app and VDI plugin both keep crashing within a few seconds when broadcloud calling is enabled. Webex VDI Outbound calling fails using Webex desktop application within end-user’s Citrix. July 26, view s people thought this was helpful. Overview Requirements Version support Releases Caveats Virtual desktop infrastructure With VDI, instead of a traditional desktop, you have a thin client and a hosted virtual desktop.

Your hosted virtual desktop includes your Microsoft Windows desktop Applications such as Webex App Data Using your thin client, you access your hosted virtual desktop over a secure Citrix or VMware connection. Connection broker for the hosted virtual desktop HVD Supported hosted virtual desktops Thin client operating system Supported Windows thin clients Supported Linux thin clients Supported MacOS thin clients Feature highlights For new features for each release, see the Releases tab for more information.

Added automatic upgrade for the VDI plugins. The plugins associated with App version Features For newly supported features, see the December release information in What’s new for Webex App.

Features For newly supported features, see the October release information in What’s New for Webex. Features For newly supported features, see the August release information in What’s New for Webex. HVD version : From this release onward, “Webex Teams” is rebranded to “Webex. Bug Severity Levels. These release notes include the following bug types: All severity level 1 or 2 bugs Significant severity level 3 bugs All customer-found bugs except severity level 6 enhancement requests Severity Level Description 1 Catastrophic Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.

This is the highest level for documentation bugs. Optional If you or users are manually installing the two plugins for full featured meettings, follow the steps in Install Webex Meetings VDI plugin on thin client systems.

You can find the version numbers on the download page. Webex Meetings VDI as a standalone plugin is released every month, but this bundled plugin installer is release bimonthly. Double-click the exe file that you downloaded.

Read the welcome screen, which covers the plugin versions that are included in the installer, and then click Next. For Webex App to function properly for your users, you must use the official thin client plugin from the download site. To confirm, the Health Check shows a connected status for the Virtual Channel. Create an image for the thin clients. On the thin client, install the Webex App VDI plugin; enter your password at the authentication prompt. After you click Install, the Ubuntu Software Center locates and installs the dependency libraries, and then installs the Webex App Client.

Deploy the image to the thin clients. For more information about how to create an image or how to update the thin client, see the Elias documentation available from the Unicon website.

Under the registry, enable the vdciscoteams parameter. Because of this third-party integration, you must contact Dell for technical support. For more information, see the Dell Wyse ThinOS documentation for your supported release; the “Supported packages” section of their release notes mentions the version of the Webex VDI plugin that’s supported.

See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. For Webex App to function properly for your users and be optimized for VDI, you must use the thin client build. For full featured meetings with Webex App , you or your users must either install the bundled VDI plugin or the two separate VDI plugins on a thin client.

You cannot use the bundled VDI plugin package on Linux thin clients. For Linux, you must install the separate VDI plugins. Install only the Webex app in the HVD environment. No other apps are required. Make sure you follow the Full-featured meetings requirements. Install the Webex app VDI plugin for the supported thin client platform:.

For feature limitations for each release, see the release notes. You must disable auto upgrade for Webex App and use the versions that are available on the download link above. When users either don’t use the VDI optimized solution or are in fall back mode, HD video is disabled and Webex App shows a notification that you may see a media quality issue. We do not recommend that users use VDI in unoptimized or fallback mode. Their camera or headset may not work and they may experience poor media quality.

Only the audio device selected on the HVD plays the ringtone. Then, Expressway-E can transmit to the thin client. For fallback mode, the Mode Selection registry key cannot control the media for an auto-answered Unified CM call.

In non-optimization mode or fall back mode, Citrix device mapping supports a maximum of 4 devices. On Citrix for Linux, we only support voicemail playback by using the default device on the thin client. So when you want to play back voicemail using your preferred audio device, you need to open the sound settings on the thin client to set the device that you want to use by default.

If you run version or later, you don’t have to uninstall and reinstall. If the thin client is on-premises, Unified CM calling may be blocked by some firewall settings.

Webex Calling and Webex App built-in calling are not affected. VMware Horizon client version 8. For compatibility mode: If users have the previous VDI plugin version including only upgrading the Webex app to If vdpService. On VMware for Linux and Windows, we only support voicemail playback by using the default device on the thin client.

Storage: 2GB or more of internal storage for installation. If the graphics card is not recognized, limited-performance VESA mode can be used. Networking: A recognized wired or wireless network adapter. USB: HP recommends 2. The following system properties enable using basic eLux RP 6 features.

Intel Core 2 Duo or later processors on any of the following Apple hardware:. Monterey While we support backwards compatibility, as outlined in the release notes , we recommend that you use the latest versions of the install builds wherever possible.

VDI users typically do not have admin control over their machine and the plugin does not require admin privileges. However, if your users require Outlook integration, you must register the office integration. See Details about headset support for more information.

To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions. Choose an option and then use the documentation that is linked in that section. The document contains an overview of the service, prerequisites, and deployment steps.

To support this feature, make sure you’ve configured your Unified CM calling deployment correctly. Additionally, make sure the following VDI configuration is in place so that offloading to meetings is supported: Full-featured meetings requirements.

Dual NIC deployments are supported. Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization. Make sure your environment supports Webex Calling by following the prerequisites and port reference material before you start specific configuration steps in Control Hub.

You can use the following information, in the order presented, to get your organization up and running with Webex Calling :.

Prepare Your Environment for Webex Calling. Port Reference for Webex Calling. Configure Webex Calling for Your Organization. Configure Webex Calling Features. Configure and Manage Webex Calling Users. Configure and Manage Webex Calling Devices.

Adoption Trends and Usage Reports. Each article includes a subway map at the top to let you know where you’re at in the overall configuration work flow so you don’t lose your place. Subscribers use a single application the Webex App to take advantage of features provided by both platforms. We recommend that you be on the latest releases to ensure the latest features and functionality are available.

You or your users must manage installing the latest versions. See the following links for backwards compatibility information:. You must run a minimum of Expressway X Earlier versions must be upgraded to X Static route —Verify the default gateway on the Expressway-E. Typically, this is the default gateway of the external interface IP subnet. Once Unified CM responds to the request, the Expressway-E sends the response through the default gateway if the static route to the HVD subnet does not exist.

NAT addresses this problem.